Shipping and Returns

Ayesha Mukri Designs: Shipping and Returns Policy

When shopping online, understanding delivery timelines and policies can be challenging. At Ayesha Mukri Designs (AM Designs), we are committed to providing clear and transparent shipping and return policies to ensure customer satisfaction and trust. Our guidelines cover holiday offers, shipping timelines, transit procedures, handling fees, and return policies to provide an excellent shopping experience.

Delivery Time for Products

Our turnaround time depends on the country of delivery and the type of product ordered. Once an order is placed, we aim to dispatch your items as quickly as possible. Typically, orders are processed within 1-3 business days to ensure accuracy and quality. Shipping transit times vary by destination:

• UAE & GCC Countries: Delivery takes 2-5 business days from dispatch.
• United States & Europe: Delivery takes 7-12 business days, subject to customs clearance.
• Asia & Other Regions: Delivery typically takes 10-15 business days, depending on location and available shipping methods.

Product Shipping Time and Charges

Shipping charges are determined based on product weight and quantity to ensure fair pricing:

Orders Under 1 kg:

• Domestic (UAE): AED 15-25.
• International: Starts at AED 50, depending on destination.

Orders Between 1-5 kg:

• Domestic (UAE): AED 30-50.
• International: AED 100-200, depending on the region.

Bulk Orders Above 5 kg:

• Pricing varies. For exact quotes, please contact our online support team.

Note: Extra charges may apply to bulky or oversized products due to special handling requirements.

Transit Time and Handling Conditions

At Ayesha Mukri Designs, we prioritize the safe and efficient handling of all goods.

• Handling Time: Each item is carefully packed to prevent damage during transport.
• Transit Time: We collaborate with reliable delivery services to ensure timely and secure deliveries.
• Tracking Services: Customers are provided with tracking information for real-time updates on their shipments.

Return and Refund Policy

We strive to offer a hassle-free return process under the following conditions:

Eligibility:

• Products must be unused and returned in their original condition.
• Returns are accepted within 7 days of receipt.

Non-Refundable Items:

• Products customized as per customer specifications.
• Products purchased at discounted prices (unless damaged upon receipt).

Refund Timeline:

• Approved refunds are processed within 5-7 business days.

Return Methods & Fees

• Return Methods: Returns can be made by mail, at a drop-off location, or in-store.
• Return Label: Provided in the package for free.
• Restocking Fees: None.

Client Confirmation Process

We advise customers to verify all order details, including delivery addresses, product specifications, and contact numbers, before completing their purchases. Our customer support team is available to address any inquiries about shipping timelines or return policies.

Why Choose Ayesha Mukri Designs?

We are dedicated to offering reliable and timely delivery services, earning a reputation for excellence. With transparent shipping prices and return policies, we strive to provide a seamless shopping experience.

For more details, please visit our Shipping and Returns page or contact our support team for assistance. Our handling time ensures careful preparation of items, typically requiring 1-2 business days before transit. Transit times are then dependent on the destination as outlined above, guaranteeing secure and timely delivery.